– We offer refunds within 30 days of purchase for all our services/products.
– To be eligible for a refund, the service/product must be unused or show evidence of issues that make it unusable.**2. Process for Requesting a Refund**
– To request a refund, contact us at [email protected].
– Please provide your order number and a detailed explanation of the reason for the refund request.
3. Approval of Refunds
– Once your refund request is received, we will review it and notify you of the approval or rejection of your refund within 7 business days.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
4. Non-Refundable Items
– Services/products that have been used or are partially used are not eligible for a refund.
– Custom services/products that were made to your specifications are also non-refundable unless they are defective.
5. Late or Missing Refunds
– If you haven’t received a refund after 10 business days, please check your bank account again.
– Contact your credit card company or bank, as it may take some time before your refund is officially posted.
– If you’ve done all of this and still have not received your refund, please contact us at [email protected].
6. Changes to the Refund Policy
– We reserve the right to modify this refund policy at any time. Changes will be posted on this page.
Contact Us
If you have any questions about our refund policy, please contact us at:
Cloud Canvas Tech
[email protected]
+13074002037